Free shipping above €100 EU | €200 World
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Shipping & returns

How to order

Select the product of your choice by clicking on it. Add the product to your shopping cart by clicking the 'add to cart' button. The product is added to your shopping cart, feel free to continue shopping in our online store. You can complete your order by clicking on the 'proceed to checkout' button. Enter your personal details and choose a payment method. Please review your order on the overview page and click the 'buy' button. You will be redirected to a secure environment to pay and finalize your order. You will receive an e-mail confirmation of your order. 

Delivery

As soon as we have received your payment, your order will be dispatched from our warehouse. Your order will be carefully packed and shipped after our quality control. Within The Netherlands, Belgium and Germany your order will be delivered within 1-3 business days. If you've entered a delivery address outside The Netherlands, your order will be delivered within a few days. 

Overview shipping costs

Destination Shipping costs           Free shipping above
The Netherlands € 4,95 € 45,00
Belgium € 4,95 € 45,00
Germany € 4,95 € 45,00
Other EU-countries € 9,95 € 100,00
Rest of the World € 14,95* € 200,00*

*prices exclude 21% VAT. 

Other EU-countries 

Austria
Greece Portugal
Bulgaria Hungary Romania
Croatia Ireland Slovenia
Cyprus Italy Slovakia
Czech Republic  Latvia Spain
Denmark Lithuania Sweden
Estonia Luxembourg United Kingdom
Finland Malta  
France Poland  


Returns

Returns are allowed within 14 calendar days after receipt of your order if unused, undamaged, unworn and in the original undamaged packaging and if applicable with attached labels. 

Return service The Netherlands, Belgium, Germany and Austria
Through the return portal you can quickly and easily create a return label and return your parcel with DPD. We will charge a fee of € 4.95 on your credit note. Click here to go to the return portal to create your return. 

Returns from other countries
Our return service is not yet available outside The Netherlands, Belgium, Germany and Austria. You need to send your return postage prepaid to us:

Rocket Toys
Van Hoornstraat 4
1215GL Hilversum

The Netherlands

The costs to return products are your responsibility. We do not accept unstamped shipments and cannot be held responsible for missing return shipments. You need proof of shipment for this, which you can request at the post office.

We reserve the right to decline your return if we see or suspect that the product has been used, damaged or if the packaging has not been handled with care.

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Free shipping above €100 EU | €200 World
Quality products from artisans in Europe
Secure payment
Questions? Chat with us!