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Payment & Shipping

How to order
Select the product of your choice by clicking on it. Add the product to your shopping bag by clicking the 'add to cart' button. The product is added to your shopping bag, feel free to continue shopping in our online store. You can complete your order by clicking on the 'go to checkout' button. Enter your personal details and choose a payment method. Please review your order on the overview page and click the 'place order' button. You will be redirected to a secure environment to pay and finalize your order. You will receive an e-mail confirmation of your order.

Payment
You completing your order you can continue by clicking on the 'go to checkout' button. Enter your personal details and choose a payment method. Please review your order on the overview page and click the 'place order' button. You will be redirected to a secure environment to pay and finalize your order. You will receive an e-mail confirmation of your order. 

At Quality Shop you can pay in a secure payment environment with PayPal, Master Card, Visa, iDeal and Bancontact/Mister Cash. All prices in our online store are including 21% VAT. If you are a resident in a country outside the European Union, you don't pay VAT. The correct prices, based on your country of residence will be automatically calculated during the order process.

Delivery
As soon as we have received your payment, your order will be dispatched from our warehouse. Your order will be carefully packed and shipped after our quality control. Within The Netherlands, Belgium and Germany your order will be delivered within 1-3 business days. If you've entered a delivery address outside The Netherlands, your order will be delivered within a few days. 


Overview shipping costs

Destination Shipping costs                           Free shipping when order total is more than:
The Netherlands € 5,00 € 45,00
Belgium € 5,00 € 45,00
Germany € 5,00 € 45,00
Other EU-countries € 15,00 € 150,00
Rest of the World                         € 25,00* € 300,00


 *prices exclude 21% VAT. 


Other EU-countries 

Bulgaria                                 Cyprus                                      Denmark                                  Estonia
Finland France Greece Hungary
Ireland Italy Croatia Latvia
Lithuania Luxembourg Malta Austria
Poland Portugal Romania Slovenia
Slovakia Spain Czech Republic United Kingdom
Sweden      

 

Return & exchange
After you have received your order, there is a trial period of 14 calendar days. Within this period you can return your order (if the products are unworn and undamaged). You need to send your order to:

Quality Shop
Denneweg 75
2514 CE The Hague
The Netherlands

You are solely responsible for the costs of the shipment. We do not accept unstamped shipments and cannot be held responsible for missing returns. The amount of purchase of the returned items will be refunded within 3 working days, using the same payment method as when you placed your order. 

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